§ 12-83. Service standards.

(a)

Each utility shall provide service to the territory described in its franchise agreement within a reasonable time. If the commission finds that any utility has failed to provide service to any person reasonably entitled thereto, or finds that extension of service to any such person could be accomplished only at an unreasonable cost and that addition of the deleted territory to that of another utility company is economical and feasible, it may amend the franchise agreement to delete the territory not served or not properly served by the utility, or it may rescind the franchise agreement.

(b)

Each utility shall provide to each person reasonably entitled thereto such safe, efficient, and sufficient service as is prescribed by Chapter 10D-4, Administrative Code for Water Systems, and Chapter 17-4, Florida Administrative Code for Sewer Systems, but such service shall not be less safe, efficient, and sufficient than is consistent with the approved engineering design of the system and the reasonable and proper operation of the utility in the public interest.

(Ord. No. 82-11, § 14, 6-1-82)